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Privacy Policy

The following Privacy Policy details the procedures used by GP Casino regarding data collection and distribution.

*Note: ‘personal data’ includes all information that may be said to belong to you e.g. name, address, email and telephone.

GP Credit Limited together with all other corporations registered under the GP Group title will handle your personal data. GP cannot be held responsible, however, for the privacy practices or the substance of external sites included as links on our website. By using our website, you are consenting to the terms of this Privacy Policy and authorizing the use of your personal details under the conditions outlined below. You are not obliged to supply all the personal information solicited by us but please be aware that withholding data may result in limited use of the website. It may inform your decision to note that there is an ‘opt-out’ clause for those who do not want to receive any emails or further information from us. Furthermore, the privacy policy may be changed in accordance with new technologies so it is important to check for updates before use of the website.

Collection and Use of Data

Once you have registered with GP Casino, your personal data will be requested. This may be dispatched by you in order to collect information, promotional deals and selected offers from us. Alternatively, it may be used by GP together with 3rd party data processors for the purposes outlined below:
  • Activation, use and maintenance of your GP account.
  • Provision of services requested of GP (e.g. Establishing a GP account).
  • Verification of supplied data. This may mean divulging information to 3rd party organisations e.g. financial institutions for the uses listed here. If this takes place, the verification procedure will be kept on record and may be used by the 3rd party to aid other companies performing data checks.
  • Compliance with legal constraints, procedures and requirements listed under the UK Gambling Act, UK Gambling Commission or any other supervisory body in a related jurisdiction.
  • The safeguarding of other gambling organizations or establishments.
  • Distribution of updates to site members concerning amendments to our Terms and Conditions and/or rules, technical matters and any other crucial service modifications.
  • The display of pertinent personalized notifications and the calculation of demographic statistics.
  • Promotional or publicity purposes. (This will use only your username and/or your first name).
  • Security and training purposes. (This concerns the recording of telephone calls to the Customer Services Department).
  • Possible transference of data if the business is sold or liquidated.
GP Casino will not use your personal details to transmit information regarding 3rd party promotions without your approval. If you want to prevent or stop your information from being processed for any of the aforementioned purposes, it is essential that you contact us directly.

Cookies

‘Cookies’ refers to small text files which help your computer remember you as a returning customer to the website. They are sent to your personal computer and allow for a tailor-made, personal experience of the site complete with the user’s individual preferences. GP Casino uses cookies to acquire the requisite information for this (all of which is non-personal). This helps us to improve our website and develop it for your individual needs and may be used to monitor site layout, content and usage and to help us upgrade product offerings. If you wish to disable cookies on your computer, you must do so through the ‘help’ menu on your browser. This will assist you in either preventing new cookies altogether or allow you to request notification upon their receipt. Please be aware that this will make our site less tailored to your needs and may also inhibit access to special offers and/or promotional deals.

Amendments to Personal Data

If you need to update or amend your GP Casino account, you can do so by clicking on the ‘My Account’ button on the navigation bar and then selecting ‘Change Details’. You can do this at any point so long as you are logged in as a user. To request a transcript of the personal data held in our records, please contact our support staff at [email protected]. Please note that this can take up to 40 days.

Overseas Transfer of Data

GP Casino may be required to send your personal data to one of the international companies registered under the GP Group title for the purposes outlined above. International transfers may also be used for tracking communication between you and the GP Casino Customer Service Department. This data will be handled by RightNow Technologies Inc’s contact management program – a company stationed in the USA and a member of the ‘Safe Harbour’ scheme. The data will be inaccessible to all other parties except GP Casino. RightNow uses the most sophisticated security measures to ensure the safety of any accumulated data.

Personal Winnings

All data concerning cash outs and winnings will be kept completely confidential by GP Casino. Such information will not be communicated with any 3rd party unless required by law, regulation or any other governing regulatory body.

Safety and Security of Data

Advanced encryption and firewall technologies are used by GP to guarantee safe storage of your data at all times. Both the website and casino software do the utmost to ensure the accuracy, privacy and protection of the data held in order to shield against the misuse or mishandling of your information. If you have any enquiries concerning the safety or security of data, our Customer Support staff will be happy to help you and can be contacted 24 / 7.

Contact

If you are concerned about the infringement of any of the principles outlined in this Privacy Policy, GP Casino wants to know. If we identify a problem, we take it upon ourselves to employ all commercially viable means to rectify the issue. Please contact us immediately if you have any such concerns and direct your mail to [email protected]. Alternatively, you can write to our postal address at:
Customer Services Manager
GP Casino
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